wb52 Complete Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between the wb52 platform ("Platform", "Site", "we", "us") and its users ("you", "user", "member"). By using the wb52 website, mobile version, or any related service, you are considered to have automatically agreed to these terms.

wb52 is a secure and reliable online gaming platform offering sports betting, live casino, slot games, and various other gaming services to Bangladeshi users. All our services are governed by SSL encryption and fair play principles.

2.1 Age Requirement

To use wb52's services, you must be at least 21 years old. Creating an account on this platform is strictly prohibited for minors. We reserve the right to verify age and may request relevant documents if necessary.

2.2 Account Creation Requirements

Each user may operate only one account. The following information must be provided accurately and completely at the time of registration:

• Your real full name (as per your national identity card)
• Active mobile number and email address
• Date of birth (for age verification)
• Correct address

If an account is created with false or incomplete information, it may be closed at any time and the associated balance may be forfeited.

2.3 Multiple Account Prohibition

Creating multiple accounts from the same person, household, or device is strictly prohibited. If multiple accounts are identified, all of them will be closed and all balances will be considered void.

It is your responsibility to keep your wb52 account login details (username and password) completely confidential. You bear full responsibility for any activity carried out through your account.

• Do not share your password with anyone or save it on another device.
• Always log out after logging in from a public or shared computer.
• If you notice any suspicious activity on your account, notify our support immediately.
• Changing your password regularly is helpful for security.

wb52 will never ask for your password via email, SMS, or phone. If anyone requests such information, it may be a fraudulent attempt.

4.1 Accepted Payment Methods

wb52 currently supports the following payment methods:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — the postal department's digital financial service
• Rocket — Dutch-Bangla Bank's mobile banking
• Bank Transfer — via major commercial banks including Islami Bank, BRAC Bank, and Dutch-Bangla Bank

4.2 Minimum Deposit & Withdrawal

• Minimum deposit amount: ৳300 (applicable for all methods)
• Minimum withdrawal amount: ৳500
• Withdrawal processing time: typically 5–30 minutes

4.3 Withdrawal Process

To complete a withdrawal, your account must be verified and the wagering requirements of any active bonus must be met. It is recommended that your deposit method and withdrawal method be the same.

5.1 Welcome Bonus

On your first deposit at wb52, you will receive a 100% welcome bonus — up to ৳8,000. For example:

• If you deposit ৳1,000 → bonus ৳1,000 → total balance ৳2,000
• If you deposit ৳18,000 → bonus up to ৳8,000 → total balance ৳26,000

5.2 Wagering Requirements

A 25x wagering requirement applies to any bonus — this is calculated on the bonus amount only, not on the sum of deposit + bonus. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before the bonus can be withdrawn.

5.3 General Bonus Terms

• Bonuses are only awarded to eligible accounts.
• Abuse of the bonus system or attempting to collect bonuses through multiple accounts is prohibited.
• wb52 reserves the right to modify, suspend, or cancel the bonus program at any time.
• Certain games or markets may not be eligible for bonus wagering.
• Each promotion may have its own separate terms and conditions, which will be stated in that offer.

6.1 Bet Acceptance

All bets will be considered final only after they have been approved by the wb52 system. If a bet is not properly recorded due to a technical issue or network disruption, it may be considered void.

6.2 Sports Betting

wb52 offers betting on various sports including cricket, football, and kabaddi. Please read the terms of the specific market before placing a bet. If an event is cancelled or postponed, bets will be settled according to the applicable rules.

6.3 Casino & Slot Games

All casino and slot games are operated according to the rules of the respective game provider (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). Game outcomes are determined by a certified Random Number Generator (RNG).

6.4 Errors & Incorrect Payouts

If an incorrect amount is deposited or paid out due to a system error or software bug, wb52 reserves the right to correct that transaction. Any winnings awarded in error may be cancelled and reclaimed.

The following activities are strictly prohibited on the wb52 platform:

• Using the platform for fraudulent purposes
• Abusing the bonus system (Bonus Abuse)
• Attempting to hack accounts or gain unauthorized access to the system
• Using the platform for money laundering or illegal financial activities
• Playing games using bots or automated software
• Threatening, harassing, or deceiving other players
• Operating an account on behalf of a minor
• Exploiting known software errors or vulnerabilities

8.1 Account Closure by wb52

wb52 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of any provision of these terms
• Participation in prohibited activities
• Providing false identity or information
• Failure to cooperate with the verification process
• Extended period of inactivity

8.2 Account Closure by the User

You may request to close your own account at any time through our support. It is your responsibility to settle all pending bets and withdraw any eligible balance before closing your account.

wb52 gives the highest priority to the security of your personal information. We use SSL encryption to keep all your personal and financial information secure. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

• Your personal information is not sold to third parties.
• Payment information is stored in encrypted form.
• Anonymous statistical data may be used to improve the service.
• Documents required for verification are stored securely.

wb52 is not liable for the following:

• Games being interrupted due to internet connectivity issues or device problems
• Failure or delays by third-party payment processors
• Unexpected technical errors or server downtime
• Account information being leaked due to the user's own negligence
• Errors in the systems of approved game providers

In any circumstance, wb52's maximum liability will be limited to the balance held in the user's account.

wb52 takes responsible gaming very seriously. We believe that gaming is a form of entertainment and should never be a cause of financial stress or emotional distress.

• Do not place bets beyond your means.
• Do not try to place more bets to recover your losses.
• Contact us if you notice signs of gaming addiction.
• You can set a deposit limit or self-exclusion on your account.

Visit our Responsible Gaming page to learn more about responsible gaming. wb52 is for players aged 21+ only.

wb52 reserves the right to change these terms and conditions at any time. Before any significant changes, we will make reasonable efforts to provide notice — by posting a notice on the site, sending an email, or sending a message to your account.

Continuing to use the platform after any changes will be considered as your acceptance of the revised terms and conditions. We therefore recommend visiting this page regularly.

If a dispute arises regarding your account, transactions, or gaming results, please contact our customer support team first. We will make every effort to resolve the issue quickly and fairly.

How to submit a dispute:

• Speak directly with our support agent via live chat.
• Send a detailed email to [email protected].
• When submitting a dispute, please include the relevant transaction ID, date, and amount.

wb52's decision will be considered final, however we take all valid complaints seriously.

For any questions or comments about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 directly through the site, in Bengali and English
• Email: [email protected]

Our support team is ready to serve you 7 days a week, 24 hours a day. We are always committed to assisting you promptly with any issue.