wb52 Privacy Policy — Your Information Is Safe
Every piece of personal information you provide on the wb52 platform is stored with the highest level of security. We believe in transparency — find out in detail here how your data is used.
1. Introduction & Scope
wb52 is a trusted online gaming platform for users in Bangladesh. When you use our website, open an account, or use any of our services, you voluntarily share certain personal information with us. This privacy policy explains how wb52 collects that information, why it collects it, how it is used, and what steps are taken to keep your information safe.
This policy applies to the wb52.lat website and all services under it. By using our platform, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, please stop using the platform and contact our support team.
2. Information We Collect
wb52 collects only the information necessary to run our services smoothly. We do not collect excessive or unnecessary data. The different types of information are described in detail below.
Personally Identifiable Information
Information you provide when registering an account includes:
- Full name (in Bengali and English)
- Date of birth — for age verification (only persons aged 21+ may use wb52)
- Email address
- Mobile number
- Banking or mobile financial service account details (e.g., bKash, Nagad, Rocket number)
Technical Information Collected Automatically
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser and operating system information
- Login and logout times and dates
- Time spent on the platform and pages visited
- Cookie and session data
Transaction-Related Information
We store information related to your deposits, withdrawals, and betting activity. This includes deposit and withdrawal amounts, payment methods, transaction times and dates, and associated reference numbers. This information is used to ensure financial security and prevent fraud.
3. How We Use Your Information
wb52 uses your information only for the purposes listed below. Information is never sold or transferred to third parties for commercial purposes.
Account Management
To create, verify, and ensure secure access to accounts. To verify age (21+) and prevent access by minors.
Financial Transaction Processing
To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Fraud Prevention
To detect and prevent unusual transactions, multiple account creation, and other harmful activity.
Customer Service
wb52's 24/7 live chat and email support team can use your information to provide accurate assistance and resolve your issues quickly.
Platform Improvement
Anonymous data is used for statistical analysis and service quality improvement to enhance the user experience.
Communication & Notifications
To keep you informed about account activity, security alerts, and relevant updates.
4. Cookies & Tracking Technologies
wb52 uses cookies on its website. Cookies are small text files stored in your browser. They help improve the functionality of our site and the user experience.
Essential Cookies
The website cannot function properly without these cookies. They are used to maintain login sessions, security verification, and language preferences. They cannot be disabled.
Analytical Cookies
These are used to collect anonymous statistics such as how many users visit which pages and how long they stay. wb52 uses this information to improve its services. These cookies can be disabled from your browser settings.
5. Sharing Information with Third Parties
wb52 never sells your personal information to third parties for marketing or commercial purposes. However, limited information may be shared in specific circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. This information is used solely to verify and complete transactions.
Technology & Security Service Providers
Technical information may be shared with trusted technology partners for server hosting, cybersecurity, and fraud prevention services. All such partners operate under strict confidentiality agreements.
Legal Requirements
Required information may need to be provided due to legal obligations or at the request of lawful authorities. In such cases, only the requested information will be provided, and you will be notified wherever possible.
6. Data Protection & Security Measures
wb52 uses industry-standard technologies and practices to protect your information. Our security infrastructure is regularly reviewed and updated.
SSL/TLS Encryption
All data transmission between you and our servers is protected through SSL encryption.
Secure Data Storage
Your information is stored on encrypted servers. Only authorized staff can access information on a limited, need-to-know basis.
Fraud Monitoring
wb52's 24/7 security monitoring system is active to automatically detect unusual activity.
Two-Factor Verification
Strong password policies and identity verification measures are in place to prevent unauthorized access to your account.
7. Data Retention Period
wb52 does not retain your information longer than necessary. The retention period depends on the type of information and the needs of the service.
Active Account Information
All account information and transaction records are stored on wb52's servers for as long as your account remains active. This information is retained to ensure you receive your services and to allow review of your history.
After Account Closure
Even after an account is closed or deactivated, records related to financial transactions may be retained for a specified period to meet legal and regulatory requirements. Once that period ends, the information is securely deleted.
Anonymous Usage Statistics
Anonymous statistical data used for site improvement may be retained long-term for analysis without being linked to your personal identity.
8. Your Rights
As a user of the wb52 platform, you have the following rights regarding your personal information. Contact [email protected] to exercise these rights.
Right to Access
You can find out at any time what information wb52 holds about you. Upon request, we will provide a copy of all your personal information.
Right to Correction
You have the right to request correction of any inaccurate information. Account settings can be updated by providing the correct details, or you can contact support.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing
You may object to your information being used for specific purposes. For example, requests to stop receiving marketing messages will always be honored.
9. Protection of Minors
wb52 is for persons aged 21 and over only. The protection of minors is very important to us. We do not intentionally collect personal information from anyone under 21.
Date of birth is verified at registration. If we learn that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
10. Policy Changes & Updates
wb52 may review and update this privacy policy from time to time. Changes may occur due to technological developments, new services, or legal requirements.
If there are any significant changes, we will post a clear notice on the website. Continued use of the platform after changes will be taken to mean that you have accepted the revised policy. We therefore recommend visiting this page periodically.
11. Privacy Contact
If you have any questions, comments, or requests about this privacy policy, please contact wb52's dedicated support team. We are able to assist in both Bengali and English.
Live Chat
24/7 instant support in Bengali and English.
For detailed requests: [email protected]
Response Time
Instant on live chat; by email as quickly as possible.